- Report: #1516048
Complaint Review: American Mint - Mechanicsburg, PA
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Author Confirmed
Why?
American Mint
5051 Louise Dr Mechanicsburg,, 17055 PA, United States
Web:
https://www.americanmint.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
American Mint LLC Deceitful Sales Tactics and automatic shipments Mechanicsburg, PA
The origional purchase was for a gift. I purchased a collectable knife from the site for Christmas. Soon after I recieved a 2nd knife that I did not order. I reached out to the site to report the error with no response. The threatening letter came looking for payment with credit reporting comments so I just paid. I looked at my account on-line and found no record of this shipment and no indication that I was entered into an auto-ship sale agreement.
Two months later I recieved a 3rd knife. I once again reviewed my account which still contains no information of a "club" or auto ship commitment. This time, the site sends me a a curt email response telling me that I signed up to purchase a "collection" and telling me that I was obligated to pay or return the item.
I am questioning the legality of the vauge, fine print on the web site. They are force selling me an over priced product I did not want and cannot afford. The customer service was no helpful, telling me that I am obligated to pay or return without confirming that they will no longer ship me thier unwanted product. This makes the company feel like a scam that is driving sales by auto shipping product using a vauge and unclear ordering process.
