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  • Report:  #1508310

Complaint Review: Amazon.com -

Reported By:
Lord-Xanthor - San Mateo, CA, United States
Submitted:
Updated:

Amazon.com
United States
Web:
Amazon.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I will be updating this article with modified pictures to show the several cases where Amazon has stolen tips from their employees. What I am editing out, is my personal information. Nothing else.

My state has strict laws in regards to gift cards and tips, yet Amazon has decided as usual these laws do not apply to them. One such law, is taking employees tips, but worse, they delete this info after the sale and the victim is the delievery boy/girl who not only expects the tip they are shown, but also hopes they get more for great service. Unless they took a screenshot, they have no clue Amazon is deleting their tips entirely.

Amazon feels they are entitled to delete tips when a customer uses their gift card, at least this is what several reps told me so far in an interview. What's worse, is let's say you have a $300 order, but at some point Amazon applies a return to gift card instead of back to credit card, which they do a lot, Amazon will delete that tip. Again, for example, a $300 order, you leave a $30 tip, but Amazon applies a $7.00 from gift card, they then delete that $30 tip. This has happened with several orders I placed where their own employees thanked me when I showed them their final tip, to find out next day Amazon deleted it and they got nothing. It's not just immoral, it's Illegal. 

Screenshot your orders before and after, because Amazon uses HTML emails where they control the data on their side. This means they can change data from raising prices to deleting tips from their end, which I have countless screenshots of price changes after completed sales over a 8 year period. 

Reporting Amazon to the labor board for tip theft is the best option I can suggest. Amazon is a huge monopoly who act as if they are above the law. I'd like to say it's also against the law to retaliate, but as other posts here have proven, Amazon does nothing but scam and retaliate. Amazon expects it's staff to be honest and not steal from them, yet at same time Amazon has no qualms of stealing from their own staff, which is just as Illegal. 

If they took your tips, report them to the labor board. They are backed up with past cases, but sooner or later they will look into this.



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