- Report: #1480584
Complaint Review: Amazon - WA Seattle
-
Author Not Confirmed
Why?
Amazon
PO Box 81226 WA, 98108 Seattle, United States
Phone:
(888) 280-3321
Web:
https://www.amazon.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Amazon Praveen M I returned a book and they did not return my book to me or refund my money. WA Seattle
3/4/19 I contacted them about a book that I returned in a shipping lable that they sent me.
06/08 09:59:38 Hello, We're writing to let you know we processed your refund of $95.00 for your Order 113-9549905-6695440. This refund is for the following item(s): Item: Print Reading for Machinists Quantity: 1 ASIN: 1285419618 Reason for refund: Account adjustment Here's the breakdown of your refund for this item: Goodwill Refund: $95.00 We'll apply your refund to the following payment method(s): Visa Credit Card: $95.00
We've processed a refund for the above order in the amount of $95.00. In most cases, once a refund has been submitted, the issuing bank will post it to your account within 3-5 business days when issued to a credit card. Refunds issued to a bank account or pin-less debit typically take 10 business days to reflect on the account balance. This time frame may vary from one financial institution to another. Have questions about our refund policy? Visit our Help section for more information: http://www.amazon.com/refunds We look forward to seeing you again soon. Sincerely, Amazon.com We're Building Earth's Most
06/09 18:27:53 Hello, I realize you're upset, and I regret we've been unable to address your concerns to your satisfaction. As mentioned, the item never arrived at our returns center. Refunds issued by CS: Friday, June 7, 2019 for $95.00 Wednesday, June 5, 2019 for $113.99 UPS tracking number given by Amazon : 1ZE7917X9076674939 Otherwise, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response. We appreciate your business and hope to have the opportunity to serve you again in the future. Regards, Praveen M Amazon.com http://www.amazon.com
I contacted UPS who told me per thier contact with amazon, amazon has to file for an investigation. However amazon is refusing to file for an investigation, so they already know the out come. They have my book and is refusing to pay for it.
