- Report: #1515040
Complaint Review: amazon -
-
Author Confirmed
Why?
amazon
United States
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
amazon saying my account is suspended
Dear Customer,
Your Amazon account where placed on hold and all pending orders. We took this action, because the billing information you provided did not match the information in the card issuer file. To unlock your account, you can click the button below and proceed with identity verification to prove that it is your account.
You cannot access your account until this process is complete. If you don't complete the verification process within 24 hours, all pending orders will be canceled and we will lock your account permanently. We appreciate your patience with our security measures. Thank you for your attention.
Best regards,
Amazon Help Center
5 Updates & Rebuttals
anne
North Wales,Pennsylvania,
United States
amazon saying account locked
#2Author of original report
Fri, February 18, 2022
Am͏a឵z឴on <[email protected]> To:[email protected],[email protected],[email protected],[email protected],[email protected] 95 more... Fri, Feb 18 at 11:03 AM
For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam. Your credit card on file has been declined.
Oh no, your Account on hold due to a billing issue
Hello User,
We weren't able to process billing payment due to a problem with your card. This means your account are on hold. Please update your payment information within the next 6 days to continue.
Thank you,
Amazon.com Customer Service
DEALS TIPS ACCOUNT HELP Need some help?
If you have any questions, click here to chat with Customer Service about this email. © Amazon.com, Inc. or its affiliates. All rights reserved. Amazon, Amazon.com, Prime, the Amazon.com logo and 1-Click are registered trademarks of Amazon.com, Inc. or its affiliates. Amazon.com, 410 Terry Avenue N., Seattle, WA 98109-5210.
A charge can be declined for a variety of reasons. For more information on why this charge was declined, please contact your card provider.
You can always access your account information and update your preferred payment method by following these steps:
- Go to www.amazon.com.
- Click on Your Account at the top of any page.
- Click "Manage Prime Membership" under "Settings".
- Sign in with your e-mail address and password.
- Under "Preferred Payment Method" on the right-hand side, click "edit payment method".
- Follow the on-screen instructions to update your card or choose a different one.
This message was sent to the following: [email protected]
anne
North Wales,Pennsylvania,
United States
amazon account locked
#3Author of original report
Fri, February 04, 2022
Amazon឴ <[email protected]> To:[email protected] Thu, Feb 3 at 3:49 PM For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam. To view this email as a web page, go G
anne
North Wales,Pennsylvania,
United States
anazon account locked
#4Author of original report
Tue, February 01, 2022
maz͏on <[email protected]> To:[email protected] Mon, Jan 31 at 3:30 PM For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.
anne
North Wales,Pennsylvania,
United States
amazon saying account is locked
#5Author of original report
Mon, January 17, 2022
Oh no, your Account on hold due to a billing issue Update Payment Information
Hello User,
We weren't able to process billing payment due to a problem with your card. This means your account are on hold. Please update your payment information within the next 6 days to continue.
Thank you,
Amazon.com Customer Service
anne
North Wales,Pennsylvania,
United States
now saying account is locked
#6Author of original report
Mon, January 10, 2022
Oh no, your Account on hold due to a billing issue
Hello User,
We weren't able to process billing payment due to a problem with your card. This means your account are on hold.
Please update your payment information within the next 6 days to continue.
Thank you,
Amazon.com Customer Service
