- Report: #1503033
Complaint Review: Amazon Home Warranty -
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Author Confirmed
Why?
Amazon Home Warranty
United States
Web:
https://ahwp.com/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Amazon Home Warranty AHW Lying Salesman, Horrible Service
Was told by salesman that could make claims on any appliance after initial 30 days. Plus was only month to month and could cancel at any time.
Made claim and was refused. Told by support staff that they expected all equipment to be in excellent condition day one and they don't expect claims for several months after policy active. Great if one could predict when an appliance might die, want to buy stock in those predictions. Also spoke with two managers with NO help. Told them I wanted to cancel policy and was told you have to pay administration fee to cancel.
NO refunds on policy. Still have not had it canceled after several days. Also when I sent several emails over a week to get assistance was told these were treats to them. They never answer phone, you have to leave message and wait for call back. I have dealt with other home warranties as a A&E Appliance serviceman until I retired and would give AHW a -5 stars if possible.
