- Report: #1523283
Complaint Review: amazingazx - Fairview Heights Illinois
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amazingazx
10850 Lihcoln Trail Ste. 16 #26 Fairview Heights, 62208 Illinois, United States
Web:
amazingazx.com
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amazingazx They sent me a FAKE Moonswatch, said they would refund my money and never did anything further. Fairview Heights Illinois
I ordered an Omega/Swatch Moonswatch from their website amazingazx.com for $230. They sent me a fake. The outer package has a misprint know to be on fakes, the second hand is a sweep hand, the original Moonswatch is stepped for each second, the winder logo O/X is very faint. All known to be signs on fakes.
I contacted them and told them (within their 30 day period) that I wanted a refund. They finally agreed and then...nothing. Here is the email trail. At this point I will just keep the watch and chalk it up experience, but please, everyone else, buyer beware. They sell fakes without saying they are fake (they have Rolex copies for $219 which are clearly fake at that price. The retail Moonswatch price is $230, same as they were charging so not clearly fake). Even if I should have known it was a fake, I asked for a refund within their stated 30 day policy. They do not follow their 30 day return policy. I should have filed with PayPal but waited based on the company saying they would issue a refund. Live and learn.
rom: Li Yang <[email protected]>
Sent: Saturday, November 5, 2022 5:14 PM
To: Gary
Subject: Re: I want to return the watch I bought from you
Hasn't the back office given you a refund yet? I will communicate with again and refund you as soon as possible.From: L Lee <[email protected]>
rom Gary Date 11/06/2022 05:00 To L Lee<[email protected]> Subject Re: I want to return the watch I bought from you It has now been over a week since you asked me to wait for a few days. What is the status?
Next week I will file with Paypal to return my money.
Sent: Thursday, October 27, 2022 2:12 AM
To: Gary
Subject: 回复: I want to return the watch I bought from you
We will handle the refund for you. Now we need to go through the process, and you need to wait patiently for a few days.
发件人: Gary
发送时间: 2022年10月27日 2:45
收件人: L Lee <[email protected]>
主题: Re: I want to return the watch I bought from you
I would like a refund. The watch you sent me is not a real Omega/Swatch. It is a fake and not worth $230. That is why I want a refund. Gary
From: L Lee <[email protected]>
Sent: Monday, October 24, 2022 6:01 PM
To: Gary
Subject: 回复: I want to return the watch I bought from you
May I ask why you want a refund?
发件人: Gary
发送时间: 2022年10月25日 4:19
收件人: [email protected] <[email protected]>
主题: I want to return the watch I bought from you I want to return the Omega Moonswatch I purchased from your site. You have a 30 day return policy. Let me know what I need to do to return this watch. order #12030 Gary
