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  • Report:  #1500781

Complaint Review: Alterknit New York - Brooklyn New York

Reported By:
Lauren - Bethlehem, PA, United States
Submitted:
Updated:

Alterknit New York
236 Greenpoint Avenue, 4th Fl, Suite 24 Brooklyn, 11222 New York, United States
Phone:
212 473 6363
Web:
https://alterknitnewyork.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Report Attachments
Threatening Email from Owner
Email receipt of merch received and partial paymen
Status Requests

On 01 -17-20, I mailed the business (Alter Knit New York) 4 expensive garments and 1 pillow to have repaired via Fedex tracking  779454689531. Alterknit New York advertises their services on-line through their website and on Facebook and Instagram.

They received the items and promptly charged me $400 to repair 2 items. I paid via credit card. I have since called weekly, then daily, emailed and tried to contact them through their website. They have not responded nor returned my merchandise.

After 9 months of no response, I began to send them letters pleading for my items to be returned and included pre-paid shipping labels. Only after I posted negative reviews on social media and Yelp warning others of this scam company has the owner responded. Miriam Mades, the owner, is threatening to withhold my merchandise and legal action against me unless I pay her additional monies and also take down my negative reviews.

There are countless other victims that have reported her behavior to the authorities but she is yet to be stopped or held accountable for her actions. Please see Yelp for other victim's stories. https://www.yelp.com/biz/alter-knit-new-york-new-york?osq=alterknit&sort_by=date_desc   

This is a scam company. Please help to stop them from stealing consumers’ money!



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