Complaint Review: Aldi's Grocery in Chicago - Chicago Illinois

 The 4 people were not wearing mask before they entered the store individually. Can you understand that? ? Skip the mumbo jumbo....what would you call it if it was done to you? Simple as that.

"You sound like a lawyer whom has taken the law out of context"

Specifically, what law are you referring to?

"Maybe you should define 'discrimination' according to the 'websters' dictionary."

Good idea! Merriam-Webster defines 'discrimination' as: the act, practice, or an instance of discriminating categorically rather than individually.

American Heritage Dictionary defines 'discrimination' as: treatment or consideration based on class or category, such as race or gender, rather than individual merit.

How about that! I previously stated that the definition is: discriminating categorically rather than individually.

There is no gray area. The definition is quite clear. You simply don’t like the definition so you accused me of taking it out of context.

"If you deny entry to people who do not have mask on ....you deny everyone who do not have mask on."

It has not been established as to whether or not the four customers were wearing a mask when they entered the store. You continue to air your argument based on assumptions and still refuse to name [or identify] the category of people that have been discriminated against in the Aldi store. One person does not define a category; therefore, you were not a victim of discrimination.

You sound like a lawyer whom has taken the law out of context to defeat a purpose. Maybe you should define "discrimination" according to the "websters" dictionary. And then define "discrimination" according to the law. A fine line and a gray area for sure; however, when one is servicing the public there is an unwritten code when dealing with people. True ...race, religion, gender, etc. are on the top of the list. But this does not define "discrimination" in totality.

It basically depends on a given situation. For instance, if you have a dog park who has a security guard at the gate entrance. And this guy decides to let poodles, pugs, boxers, etc. in and he denies entry to a guy who comes along with a pit bull. The pit bull appears to be uncontrollable etc. Because of this dogs known temperament... the man is denied entry. In this case one can understand the security guards decision. On another scenario you have a security guard at the door entry of a Walmarts store. And this guy decides to let all skinny people in and deny entry to all fat people.

According to your theory in reference to category he would  have to admit quilt. He could simply say "the ones I let in were not all skinny. Or some of those people were fat". on and on etc. Once again...its kinda simple. "Discrimination" is not defined by a category or a particular thing. It involves incident. If we all patronize a store. We are all lined up. We all have mask on and some do not. And for no apparent reason the security guard lets some people in who do not have  mask on  and deny entry to others.

Its discrimination. If you deny entry to people who do not have mask on ....you deny everyone who do not have mask on. SIMPLE AS THAT....the law is not concerned about the reason. The law is more concerned about the purpose. If your theory is correct...answer me one question. If you were treated in such a way. What would you call it? Thank you for your rebuttal. Have a great day

"First of all discrimination is when you treat someone differently then others."

That is totally incorrect. If someone is treated differently because another person doesn’t like their shirt, their hair or their attitude, that isn’t discrimination but it may be considered judgmental.

Discrimination is an act of discriminating categorically rather than individually. You have not made any claim of discrimination against any category of persons. One person is not a category. For your claim of discrimination to be valid you would need to suggest discrimination against a category rather than an individual.

Keeping in mind that one person is not a category… Are you aware of other people [in this yet unnamed category] that have been victims of discrimination at this store?

Did you not read my reply to your first rebuttal? Lets talk SLOW....First of all discrimination is when you treat someone differently then others. The reason doesn't matter. If someone comes through that door and a person tells some that they can come in and others that they can not. The only person that knows the reason why is the person denying entrance. You can not legally do this when servicing the public. Secondly, I clearly stated that sometimes you gotta read between lines. And that I do not make claims unless I have checked into things thoroughly. SLOW...What if security guard "LOGAN" had been doing this all the time even before this day? What if I had 3 women to go in the store right after I was denied entry? What if we have everything on video? What if the store manager was well aware of everything that was going on? Is this clear enough for you ....Dammmmmm....are you SLOW?

Your "explaination" is still limited and even then didn't prove that it was discirmination and you are still taking a lot of assumptions.  The problem here is that in the beginning you instantly went to the "Discrimination" card so everything after that you are going to frame with the Discrimination border.

It is also not really clear what type of discrimination are you claiming?  You mentioned his race, but not yours. Are you saying the discrimination was race, age, or disability?  If it was disability how exactly would he know you were disabled?  

You have no idea when those people arrived. They could have been there before you attempted to enter the store the first time, they could have entered between the first time you attempted to enter and when you returned.

They could have taken their masks off once they got in the store.

The Guard could have stepped away from the door for a number of reasons, and it could have only been a few minutes. It didn't have to be for a lunch break.  During that time there may not have been anyone watching the door.

You don't know how many other people were stopped from entering for the same reason.

As for the manager, you take his reaction that he agreed with your assesement. That again may not neceasrily be the case. It is actually quite proper of him to hear your concern, tell you they will look into it. Very often that is the best way to "defuse" a situation.

Let me first say that before coming to "Rip Off Report" I check my information thoroughly. I do not want to make claims without substance or validity; however, I can respect your rebuttal. First of all, the time frame from me leaving the store and coming back was less then 30 minutes. According to your rebuttal a person would have to assume that maybe the guard went on break or possibly the other 4 customers came in together within the 30 minutes time frame. Actually it was less then 30 minutes.

Secondly, security guard "LOGAN" was standing in the exact same area  and once again according to your rebuttal he may have had a 20 minute lunch break and pop right up in the same area. Thirdly, security guard "LOGAN" could have easily stated that he was not here when the 4 customers came in. Especially after hearing me say "DISCRIMINATION". I know I would have said something.

Finally, the manager was already aware of security guard "LOGAN'S"  behavior. Jose the store manager did not question my statement or anything. He responded respectfully, intelligently, and knowingly. My complaints are concise tangible. Sometimes you gotta read between  lines. Every detail is not composed.

This is not deliberate. Its difficult to type every second, minute, etc. when something happens. Nevertheless, I always make sure it is what it is. And if its flagrant, deliberate, and showing grossly negligence I will say something. Have a great day and thanks for your rebuttal.

It is possible that the four customers took off their masks after entering the store. You are assuming that Logan was on duty the entire time you were gone but it is a possibility that he was on a break when the four customers entered the store. They may have entered the store prior to Logan’s shift. You don’t know for sure which employee (if any) was on guard duty at that time.