- Report: #1526985
Complaint Review: Alder Home Security - Raceland Kentucky
Reported By:
Burned -
raceland, Kentucky, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Alder Home Security
Cannot locate anywhere Raceland, Cannot loc Kentucky, United States
Phone:
8444425337
Web:
Alder.com
Categories:
Business Rating:
(1)
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Alder Home Security will not update system to work properly, claim I need to keep paying. Raceland Kentucky
I changed my internet provider and the system needs upgrade to work properly. I try to schedule this, get an appointment with an all day time frame, and the technician no longer works for them or they simply don't show up. I call and all they want to do is reschedule, tell me a supervisor would do the same thing. Won't give me a phone number for anyone in the company that isn't in a call center, tell me I have to keep paying them regardless, can't find a physical mailing address. I've been paying for a useless system for 6 months and I want out of this NOW.
