- Report: #1500808
Complaint Review: AIRBNB - Washington District of Columbia
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Author Not Confirmed
Why?
AIRBNB
1162 5th St NE Washington, 20002 District of Columbia, United States
Phone:
2022777521
Web:
airbnb.com
Categories:
Business Rating:
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AIRBNB Byron Ellerby Insecure and Unsanitary Accommodations Washington District of Columbia
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I booked a stay at "Location. Location." in Washington DC. When I arrived, I contacted the host (Byron Ellerby) to get the wifi password. He informed me that there would be workmen coming to fix the holes in the ceiling. I then realized that there was no way to secure my laptop and other things because there was no keyed lock on the door. I went to take a shower, and there was a dead bat on the shower head. I notified the host, and he said that he would not be able to be there until 7:30 that night.
I was alone in a strange city and did not feel comfortable wandering around the streets with all of my luggage after dark. I informed him that I would find alternate accommodations, and his response was "do what you want." He never contacted me again. I tried to go through the refund resolution process on Airbnb, but there was no response from the host and no way to connect directly with airbnb.
When they sent me an email for a review, I responded to it. I received a text from the host stating that airbnb deleted my review. He then proceeded to attack me personally. There is no way to get in touch with airbnb to try to resolve the issue.
