- Report: #1511625
Complaint Review: Airbnb - Fresno California
Reported By:
Claudia -
Sandy Springs, Georgia , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Airbnb
Fresno, California, United States
Web:
www.Airbnb.com
Categories:
Business Rating:
(0)
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Airbnb Unethical practices Fresno California
Airbnb’s illegal practices
1st off let me say that I don’t usually leave reviews but I just had to this time, perhaps it may help someone else when trying to make a decision on if they should use this company or not. If I could give a negative 5 stars I would. Airbnb is a complete ripoff and allows illegal practices from their host. I recently relocated to Atlanta from California, reserved a long term stay at a high rise in Sandy Springs, only to be told by the building management that the host was being evicted due to an unpaid balance of over $12,000 AND that Airbnb’s were not allowed to be in their building because it’s a violation of the lease.
I advised Airbnb of this issue along with several other issues for instance the electricity had been disconnected along with the internet and that I now will be homeless with my daughter in a state that I have absolutely no where else to go once we vacate the property. The rep told me that she would adjust my check out date to reflect the eviction date and remove the remainder of the balance since I am being forced to vacate the property and because all the other issues as well.
A few days later I get an alert from my credit card for an attempt to withdraw over $2,000 from Airbnb. I inquired about it and I was told that I had an unpaid balance from my stay with my prior Airbnb host. Um hello how in the heck do you justify this. I was forced to leave due to the host being evicted and you expect me to pay for a place that I am not even at due to someone else’s irresponsible behavior. Then I started to get collection calls.
Now I’m in another Airbnb and my payment for this one was collected and forwarded to the prior host that was evicted. Now I have to leave because it looks like I haven’t paid for my current stay. Please be aware of Airbnb’s illegal, unjustified and unprofessional actions. Find somewhere else to stay and please stay clear of this company. They will steal your money and have you stranded somewhere and could care less about it.
