- Report: #1531625
Complaint Review: Air Gun Tactal - Midlothian Texas
Reported By:
Dan Beffa -
Lee, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Air Gun Tactal
P.O. Box 305 Midlothian, 76065-0305 Texas, United States
Phone:
469-596-6496
Web:
https://airguntactical.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Air Gun Tactal Air Gun Tactal Will charge me a restocking fee of 30% about $250.00 to return a defective pistol Midlothian Texas
Air Gun Tactal I purchased the Air Gun Tactal pistol AGT D3. I quickly noticed that the trigger pull was quite difficult I had to use two hands to fire it. The pistol would also double fire every so often. So I contacted AGT and they sent me a return label and they said we will fix it for me and make it easier to pull the trigger. Well when I redceived it back I fired 4 shots and still I could not fire it without a very very hard pull and needed to use two hands to fire. This is not normal this is clearly a defective product. So I phoned AGT and they told me that they fixed it and it was fine. I explained that it was still no improvement with the trigger pull. I told them I wanted to return the defective pistol. They said it would be a 30% restocking fee! For a defective item! After a long discussion they would not budge. So now I have to make the desicion to sent it back and loose over $250.00 for a defective pistol or let the public know all about the poor customer service at Air Gun Tactal. Do not buy the AGT D3 pistol is is poorly made. It is very difficult to pull out and shoot as the trigger pull is so difficult. This is NOT a way to run a business. I have spent thousands of dollars with this company and the way I was treated proved to me that they are not worthy of my business anymore. I will also do videos and place this info for all the public to see that Air Gun Tactal is not a good company to do business with. Do not do business with Air Gun Tactal. They know their pistol is defective and yet want to charge me a restocking fee Dan Beffa ... your description ... Midlothian Texas
1 Updates & Rebuttals
Dan
Lee,Florida,
United States
Air Gun Tactal Pics and Video
#2Author of original report
Fri, March 15, 2024
Please watch the Video and see the pics
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