- Report: #1517537
Complaint Review: Ace Appliance - Glen Burnie MD
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Author Confirmed
Why?
Ace Appliance
7405 Baltimore Annapolis Blvd. Glen Burnie, 21061 MD, United States
Phone:
410-761-2826
Web:
aceappliance.org
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Ace Appliance Wayne Roach Cheated, lied to, damages Glen Burnie MD
BEWARE OF ACE APPLIANCE. THEY INTENTIONALLY OVERCHARGED ME, THEY LIED TO ME, THEY DESTROYED MY ZIP TIE, AND REFUSED TO RETURN MY CALLS. USE ANOTHER DEALER THAT WILL PROVIDE SERVICE, AND WILL NOT CHEAT YOU! I purchased a washing machine from Ace Appliance. I was supposed to pay $237. They charged my credit card $259. I was supposed to pay $20 for delivery. They charged me $25.
Three times the owner Wayne Roach confirmed that included would be two new hoses, both for hot and cold water. Upon delivery. the service man said they only had hoses older than mine, and I would have to purchase them at my expense at Home Depot. He intentionally cut and destroyed my zip line, connecting the hoses and the washer. He refused to replace it, again directing me to Home Depot.
Although I left four messages for Wayne Roach, he refused to return my calls. This isn't pitiful service. This is no service. Use another company that cares about their patrons. Tony Raymond (((REDACTED))) Baltimore, MD (((REDACTED)))
