• Report:  #472301

Complaint Review: Gateway Computers - Internet

Reported By:
- Phoenix, Arizona,

Gateway Computers
gateway.com Internet, U.S.A.
Tell us has your experience with this business or person been good? What's this?
Bought a Gateway Laptop for $600. Good deal at that time.

Box was refurbished, but it came with a 90 day warranty. After the warranty expired the computer just stopped working. The small clamp insite the laptop loose (this is common for the M series laptops) and it hit the motherboard. Anyone with some common sense knows what happened next. motherboard fried. I still have the

Tried to go online and file a claim. Their websote does not recognize the serial number on the box, because its refurb. Called Customer Service, they said I am out of Warranty, didnt even listen to what I had to say.

Looked online for replacement motherboard, it goes for $400.

What an awful way of making money, poorly designed product causes itself to malfunction, and manufacturer denies responsibility. I am glad they ar enot making cars or any life depending devices. My last Gateway purchase.


Phoenix, Arizona


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