- Report: #444597
Complaint Review: GATEWAY COMPUTERS - Internet
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GATEWAY COMPUTERS
GATEWAY.COM Internet, U.S.A.
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GATEWAY COMPUTERS Bought a gateway computer and hard drive went bad after 6 months awful customer service Internet
Bought a gateway computer and the hard drive went bad after 6 months always had a problem since I purchased it. Called tech support got someone in India said it was windows and to reinstall, they do not know what they are doing!! Finally got an american and he acted as it was my fault, said need to buy cds of gateway drivers and windows, since best buy put in new hard drive and everything is gone till I get the cds. I told them I was not paying for something that should have came with the computer, got 2 managers on the phone finally said they would be free one time only!! They should just give you a new computer or your money back!!! Will never buy a Gateway again, bad customer service!!!
Deb
WILKES BARRE, Pennsylvania
U.S.A.
Deb
WILKES BARRE, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Acerinsider
Temple,Texas,
U.S.A.
Recovery Disks
#2UPDATE Employee
Thu, June 04, 2009
Gateway provides you the ability to create the recovery disks on your own, and also provides a 90 day software warranty in which you may request a free set of disks if you are unable to create them on your own.
