• Report:  #4371

Complaint Review: Ramada Inn & Suites Hotes - Surrey British B.C.

Reported By:
- Beaverton, OR,

Ramada Inn & Suites Hotes
10410-158th Street Surrey, V4N 5C2 British B.C., U.S.A.
888-958-9988 Fax number i
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I recently returned from Vancouver, Canada for Lazik surgery for my eyes. I had a two night stay at the Ramada Inn & Suites Hotel in Surrey-Vancouver, Canada. There address is Ramada Inn & Suites Hotel, 10410-158th Street, Surrey, British Columbia V4N 5C2, Canada. These dates were for Monday the 22nd of January and for the 23rd of January. I returned to Portland, Oregon on the 24th of January.

The LAZIK went fine, but it left me bruised around the eyes and the nose due to the spectrums that were used to hold the eyes wide open while they perform the treatment. Prior to going in to the operating room, I was given two Adivends to relax me. Anyway the procedure went fine. I went back to the hotel and sat around with some acquaintences in the room and had a couple of drinks, to relieve some of the pain in the eyes. That's all that I remember.

The next morning I awoke and noticed a red spot on the floor, and that I was sore around the eyes and nose. I had to go to clinic for a postop exam, which went fine, and then headed back to the train station for my trip back to Portland.

A few days later I got billed for an additional $769.18 for a carpet cleaning bill and occupancy lost charges. I then notified my bank. They said that the charges were kind of high. I also called the hotel for an explanation to the charges and told them that the blood stain came from my nose, which was sore due to the equipment that was placed on my face. They didn't care. So please help me get my money back.

My credit union said that the hotel has insurance to cover these damages and that the charge to my credit card may of been unauthorized. So again, if you can help in anyway I sure would appreciate this. I also want a $136.00 refund for the two night stay that can go toward your fee just to forget about the incident and the apathy on their part.

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