ordered trial product online for only $4.95 shipping, nowhere did I see that I would be enrolled into auto sip for monthly fee on $89.95 if not canceled after 14 days from order date. they don't send you a confirmation email so you have no email or phone number to be able to contact them. Found their number only by researching the internet SCAMS and when I finally got thru to someone she kept offering discounts to keep me from cancelling but would not refund my money, the thing is they charged me on a Saturday night at 9:47on California time so I couldn't get in touch with anyone with no number or email address. Someone should sue them for not being clear that if not canceled before 24 days you will be enrolled in monthly auto ship because for $89.95 I could buy a he'll of a lot more things than their face cream. They are a scam and someone should really stop this company.