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  • Report:  #642293

Complaint Review: PURRFECT AUTO SERVICE - HENDERSON Nevada

Reported By:
TLK -UNHAPPY CUSTOMER - HENDERSON, Nevada, USA
Submitted:
Updated:

PURRFECT AUTO SERVICE
10050 S EASTERN HENDERSON, 89052 Nevada, United States of America
Phone:
Web:
WWW.PURRFECTAUTO.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

I JUST NEEDED A SIMPLE FRONT BRAKE REPAIR AND AN EMISSIONS PROBLEM RESOLVED TO KEEP MY CAR GOING FOR A FEW MORE MONTHS. I EXPLAINED THIS VERY CLEARLY WHEN I DROPPED THE CAR OFF AT PURRFECT AUTO. THEY CALLED ME ABOUT FIVE HOURS LATER WITH A LAUNDRY LIST OF ITEMS THAT ARE WRONG WITH THE CAR, TRYING TO SELL ME ON ADDITIONAL REPAIRS. AGAIN, I EXPLAINED THAT I JUST NEED THE TWO THINGS REPAIRED. THEY CALL ME BACK AN HOUR LATER WIHT A QUOTE OF $884!!!

I PICKED UP MY CAR AND TOOK IT TO ANOTHER GARAGE. THEY FIXED THE FRONT BRAKES AND MY EMISSIONS PROBLEM IN ONE HOUR AND THE BILL WAS ONLY $153.74.

HERE'S THE WORST PART: PURRFECT AUTO CHARGED ME $90 FOR DIAGNOSING MY CAR! THAT'S RIGHT, I HAD TO PAY THEM $90 FOR TRYING TO RIP ME OFF. DO NOT GO TO THIS GARAGE!!!

 



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