OMeSSiaHo
York,#2UPDATE Employee
Tue, September 27, 2005
What laptop did you get? The only laptops sold right now that I know of that come with restore disks are Toshiba, Apple, and a few HPs and Compaqs. Your laptop simply didnt come with restore disks so there was nothing missing. Also if you are doing a non-profit sale and dont have the paperwork or the right card you will still have to pay taxes. You can submit a form to verify that you are in fact a non-profit group and get your discount that way. So, what laptop did you purchase? I will be able to tell you if it comes with restore disks. And did you send in the proper paperwork?
Alex
Atlanta,#3UPDATE Employee
Thu, September 15, 2005
The return policy is printed on your receipt, also it is a good habit as a consumer to ask what the return policy is on a product before you purchase it from any store. As far as a restocking fee this is a common policy at most major electronic retailers. If you were truly returning it because it was lacking software you could have exchanged it for the same item without a restocking fee within the 14 day period. So I fail to see a rip off in this report.