I received a phone from Terracom Wireless over a year ago in which I had ran into some issues with random numbers always calling the number they provided and harrasing me. Because of this I reached out to Terracom about the entire situation to see about possibly just getting my number changed, they asked me a number of questions and was happy to do so.
Fast forward to this year and I'm getting the same problem but it's not as if it occured only with a few days or even a week, this was going on for close to month that they random numbers would call with some even calling late around 10pm so I did what I only thought I could do in reach out to Terracom again to see what to do and perhaps I need to change my cell number again one last time, they proceeded to tell me they would need to charge me $18 in order to do so, now the problem is that the company is a funded by the govenment so I asked why am I being charged just change my number when there wasn't a problem before in which they did not give any real information other than telling me they need to do so in order the change the number.
I was under the impression that this was a company that is to provide those who are receiving governement assistance of some kind to be able to use a cell phone in which they are also being backed by the governement themselves?
There is something not right about the entire situation and am not sure if I am able to take any kind of legal action? Either way no one should be getting charged for a service that they clearly cannot afford who is again being governenet funded.
Stacey
Texas,#2Consumer Comment
Wed, May 08, 2019
You are complaining about a free phone which you pay $0.00 for funded by my tax dollars and you are complaining???? Seriously??? If you are on government assistance how can you afford internet services? And where do you get off complaining about something you are not even paying for??
Grow up and get a job like most people in this have and stop relying on tax payers dollars to take care of you. Your entitlement is not a cause for you to complain about something you do not even pay for.