- Report: #1512290
Complaint Review: Samsung -
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Why?
Samsung
United States
Web:
Samsung.com
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Samsung Bait and switch promotion
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Placed order US053452425 on Sept 23rd 2021 for items
EFDT970UBEGUJ SM-T970NDBEXAR SM-R190NZKAXAR at a total of 573.37 incl tax
Order was cancelled by the System the next day, got in touch with support and was told to place a new order and repeteadly assured it'd be price matched once the new ordershipped, since one of the original items was out of stock.
Placed order US567642165 on Sept 24th 2021 for a total of $664.55 incltax and then when the missing item came back in stock, order US001734780 on Sept 25th 2021 for a total of $122.46 incl tax. Overall order total 787.01 incl tax.
Waited for the items to ship as instructed, and once I contacted customer service again, now Samsung refuses the $213.64 price adjustment
Samsung ticket ID: 6106537
