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  • Report:  #1523308

Complaint Review: EXTRA.APP - Internet

Reported By:
PISSED off robbery victim - , United States
Submitted:
Updated:

EXTRA.APP
Internet, United States
Web:
https://extra.app/
Categories:
Tell us has your experience with this business or person been good? What's this?

This Company is criminal, I can't wait for the CEO to go right to jail.

I buy a lot of stuff online, so I figured I would get this Extra card, to help build my credit.

I buy stuff from online realtors and I Even buy groceries online.

 

Sometimes I have to return stuff or when I buy groceries we get a refund if some of the groceries were not available.

 

Recently, I noticed my savings weren't adding up and I was thousands under my savings goal.

As I'm an engineer, I'm very good at math, so Immediately, I knew something was up.

I started going over my transaction history from my bank and from extra.

I quickly realized when I was expecting refunds from online merchants they never hit my account.

Once I added up the totals, it all made sense.. EXTRA had pocketed thousands of dollars, and simply never sent the refunds to my account!

 

When I tried to close my account, the company tried to charge me money!! 

The audacity! When I asked them to over the account and find my money, they refused and put the majority of the work on me.  It's been months and I haven't received one penny, and the account is still open!!

 

These are White Collar criminals, and they need to be investigated for fraud!



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