Purchased a used car from them and some minor work was to be done before delivery (fender adjustment, replace gaskets on oil pan and valve covers, tune-up). It was expected to take a week to get the car back.
After 6 weeks of continual calls and visit to the store, finally pickup up the vehicle. Not only was the work that was to be performed not done. They broke more stuff than they fixed. Spedo, Fuel Gauge, Wiper, Washers, Horn, A/C. All not working.
Fender was adjusted but they used wrong bolts when putting it back together, and still needs more adjustment. The tuneup was not done and need to have new plugs, and complete adjustment of EFI. Still leaks from the suposidly replaced gaskets. The wiring work that was done was garbage with lots of elect tape and things like male to male connections. This mis-wiring fired the SS coil wich had to be replaced.
Have made multiple calls and opened multiple tickets with AutoNation US and the local dealer and nothing has been done. The national AutoNation never returned any calls or took any action on the tickets I opened with them.
I have bought dozens of cars over the years and this is by far the absolute worse, most unethical car deal I have ever delt with.
Irv
United States#2Consumer Comment
Tue, December 07, 2021
The Sleazy American Car Business would be forced to clean up its slimy act if you people would WISE UP! You apparently noticed these problems with this car and yet YOU move forward to buy this thing? If this car dealership actually cared about its customers, they would have FIXED this thing BEFORE it was made available for sale! But what do YOU do?
You buy this thing problems and all and now you expect them to fix it! They have NO INCENTIVE to fix it because YOU GAVE UP THAT INCENTIVE by giving them your money before they even lifted a finger! Here’s what a SMART CONSUMER would have done: They would have passed on the car entirely...or....they would have told them "call me when the car is fixed and inspected by me and I will buy it!” It is absolutely amazing how you people will very willingly throw COMMON SENSE out the window all because of some stupid car! INCREDIBLE!