Complaint Review: Westlake Financial

This is the short of my story. My Vehicle was repossessed today 1/21/08 by Westlake and since this morning I have been trying to find out how much and where can I pick my vehichle up, but no one knows what or where so I try back an hour later again...no one knows anything. I was holding forever! then someone gets on the phone and now they are telling me I have no recourse....I can't have the car back that I have only had for 1 month...I did not like what this rep stated so, i called back an hour later and again no help but someone does tell me i need to check with the dealership...I'm not getting anywhere and I am really frustrated with them. When i ask for a supervisor there is no one only voicemail. Why would they even repo the car when i was told by their rep. that It would be okay...I will make payment on the phone and it would be the 25th/26th of the month and to top it off i would be making 2 pmts. UGH! I really would like to take them to court along with the dealership that sold me the car...which is another long story. I really need to talk to someone and give the entire story. This is really frustrating, confusing and stressful.

Larry d.
phoenix, Arizona
U.S.A.