Complaint Review: Westlake Financial

The employees in the collections dept of this company are perhaps the most rude, unprofessional people that I have ever had the misprivelage of dealing with. After repeated phone calls to my place of employment, ( after they had been advised not to call me at work. ) They very promptly informed me that they didnt care, and that they would continue this practice. As I work for a Public Safety Entity. All Lines are Recorded and should prove compelling to the FTC. The CSR was rude and insulting, making very lightly veiled threats as to some future action. Never Once have I recieved written notification of an issue. Mail runs slow at this time of year and when I informed them that Payment was enroute, they demanded that I cancel the check and pay immediatley via electronic means. I am currently trying to obtain the intial records to see if any information was changed in order to secure the transaction, and if so will be proferring action under our states predatory lending statutes.

Steve
Dunnellon, Florida
U.S.A.