Complaint Review: Westlake Financial

We have been harassed to a point of tears. Not only are we being harrassed but they went around to our neighbors and got them in our business over being one month late. Even though we sent a half payment along with full payment to get caught up due to medical reasons. We were told we had one hour to give up our vehicle. Our place of employment was called to the point of almost being let go because of the numerous calls.

Even after sending the letter that states the remaining payment would be sent with the next payment they still continued to tell us (with foul language)that they would be taking our vehicle. Oh exact words once were "it's not my fault you have cancer, that's your problem". What kind of company is this???

Mary
Vancouver, Washington
U.S.A.