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  • Report:  #1498236

Complaint Review: Total Protect Home Warranty

Total Protect Home Warranty Total Protect, Cross Country, Cinch Home Services Inc. Ripping us off! Boca Raton Florida

  • Reported By:
    Denise — Upper Marlboro United States
  • Submitted:
    Thu, July 30, 2020
  • Updated:
    Sat, December 05, 2020

Total Protect is a horrible Company. They are a RIP OFF!  Every time we have a claim, they make it unpleasant, hard and costly.  There are no Managers or Executive Staff and customer service is not in their interest.  We are now dealing with a hot water heater issue and they are replacing it with a different size which will cost $425 in modification costs.  To make matters worse, they are charging $200 to dispose of the water heater and all of this on top of the $125 deductible that we have to pay.  We supposedly have a warranty company but we are paying $750 out of pocket in addition to our monthly fee.  WE DO NOT RECOMMEND TOTAL PROTECT!  Beware!

1 Updates & Rebuttals


Cindy

El Cajon,
United States

I am also a disgruntled customer of Cinch

#2Consumer Comment

Sat, December 05, 2020

I have similar experiences.  Please reach out to me. Maybe we can seek legal advice. You can email me at cinderella1952@cox.net

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