Complaint Review: Straight Talk Wireless

 I hag phone problems with a new phone that I had purchased. After calling straight talk and complaining, they weren't offering to help me since I didn't buy insurance on my phone. The conversation turned into me complaining a lot since my new phone was not working correctly. The representative hung off on me. I went to call back, my phone would not work. I called back from another phone, I found out Thai my phone had been blacklisted and de-activated. They told me that I had reported my phone stolen from a vehicle in a parking lot. They totally lied, my phone that I had just spent $130.00+$45.00 for service would not work at all. Since the representative was mad at me, they lied saying that I reported my phone stolen. This allowed them to turn off the service to the phone that I had just purchased. I never did report muy phone stolen at all, they lied. I lost work and lost money due to them shutting my phone down.