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  • Report:  #1496113

Complaint Review: 1st stop bedroom

1st stop bedroom Refusing to cancel my order and charging me 15% stocking fee

  • Reported By:
    Caroline — United States
  • Submitted:
    Mon, June 08, 2020
  • Updated:
    Mon, June 08, 2020

Bought furniture online and called back next day to cancel And they said they will charge me 15% stocking fee. Items l ordered where worth $4000 and would take up to 4 weeks to deliver.

The 1st agent said l am outside 24 hours to cancel, and when l called next day to follow up on my cancellation the agent you can’t cancel because the furniture is in transit. 

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