Complaint Review: Sprint scam Free iPhone scam stole $1000+ from me

Sprint scammed me and stole $1000+ that they refuse to give back after almost a year of fighting with them. Here is how the scam went: Sprint sent me an offer for $0.99 iPhone 7 with a 2 year agreement via email. I accept the offer. The phone never comes.

I call my representative Kelly braud. She sends out a new phone. Sprint bills me the whole price for the phone on a new phone line. Charges my credit card. When I call to dispute they say we can’t find that billing in our system and we can only credit your account. No refunds. Then the next month “after the credit is applied to the account” I am billed again making the credit null and void.

Since I told them I am not dealing with them anymore they have locked my phone and I can’t go anywhere else to get service with a phone that was supposed to be free that they tricked me into paying for. I have been without cell phone service and the money owed to me almost a year now. Please help and spread this message so no one else gets taken advantage of.