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  • Report:  #389272

Complaint Review: Sears Roebuck

Sears Roebuck kenmore microwave a piece of junk Hoffman Estates Illinois

  • Reported By:
    oak park Michigan
  • Submitted:
    Sat, November 08, 2008
  • Updated:
    Wed, December 31, 2008
  • Sears Roebuck
    3333 Beverly Road
    Hoffman Estates, Illinois
    U.S.A.
  • Phone:
    800-549-4505
  • Category:

In Aug of 05 I purchased a kenmore over the range microwave, which was made in June of 05. In Oct 08 the control panel caught on fire. I had to have the fire dept assist me in putting out the fire. Thank god i did not leave the kitchen my house could have went up in flames.

I spoke with several people in their recovery, nothng they can do because i did not buy one of their warranties. I tried reporting it to them as well as the consumer interaction center, as a safety issue but because it is not on recall they would not take a report. Between the years of 04 and 05 I purchased over $3000 with Sears for appliances. A microwave should last more than 3 years. I want a replace- ment at their expense.

Barbara
Oak Park, MI

Shortskirt
oak park, Michigan
U.S.A.

1 Updates & Rebuttals


Honest Sears Employee

Lake Forest,
California,
U.S.A.

Call Kenmore - it is not Sears responsibility to give you a new one

#2UPDATE Employee

Wed, December 31, 2008

Sears does not own or make Kenmore products. You had a defective microwave and should go after Kenmore - how is Sears responsible?

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