Complaint Review: Scottsdale Gun Center

It was two aggravating weeks of being told repeatedly "your gun has shipped, it should arrive any day now," and being given a bogus FedEx Overnight tracking number by Steve Bond himself, owner of Scottsdale Gun Center. I finally got my money back! It took the intervention of the Scottsdale Police and the Phoenix ATF to do it though!

The police and ATF got Steve to admit that he never did ship a gun to my dealer! He was lying to me and my dealer all along. He had used my money for six months. Steve didn't make one iota of effort to explain, level man to man, or try and rectify the situation. He even lied to the police, saying it was some "new employee's" mistake. Nonsense, I dealt with Steve and his manager Matt through the whole ordeal.

Scottsdale Gun center will be hearing further from the ATF, The Federal Trade Commissioner, the Arizona Attorney General's Office, the US Postal Inspector, The US Department of Justice Internet Fraud Department, Citibank Visa, and the Phoenix Better Business Bureau.

I'm generally easy to deal with, even when there are problems. Lying to me, being rude, and avoiding me doesn't fly!

Let this be a head's-up warning to other firearm enthusiast and collectors.

More details upon email request, or,
Scottsdale Police case # 101204-228

Barry
San Jose, California
U.S.A.