Complaint Review: Safelite Auto Glass formerly Richardson Auto Glass.

Regards the former Richardson Auto Glass in Decatur, TX.

These people are a scam. The owner will lie to you and slow walk you. They damaged a vehicle I had them work on and they first refused to acknowledge that I was dissatisfied but then tried to lay the blame on me and FINALLY agreed to send someone out to assess and repair the problem. Well, well. The day of the return appointment a man called, said he was finishing a job near me and would be over shortly. Needless to say, and in accord with the shoddy service this place purveys, the repairman never appeared. To add insult to injury, they never called me back after this terribly irresponsible action to this date and my vehicle is still damaged.

I am stopping the credit card payment to these people and am speaking with an attorney about small claims or the possibility of litigation against the parent company Safelite Auto Glass . They are also being listed on rip-off reports and the BBB. I will NEVER do business with this company again.

From me to you BEWARE!!!! This is a scam company that has a rude and lying owner. DO NOT have your windshield repaired by this jerk.