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  • Report:  #1137788

Complaint Review: Safecart.com*Paretolog

Safecart.com*Paretolog ripped of my creditcard with 220 euro Without any notice Safecart.com*Paretolog took 220 euro from my creditcard. Tomorrow I will write Visa in order to get my money back Internet

  • Reported By:
    Luc —
  • Submitted:
    Thu, April 10, 2014
  • Updated:
    Mon, July 21, 2014
  • Safecart.com*Paretolog
    Internet
    USA
  • Phone:
  • Category:

 Today Safecart.com*Paretolog took 220 euro from my creditcard without my permission or even without any notice.

This are thiefs . Tomorrow I will file a complaint with my bank and with Visa in order to get my money back

 

Luc

 

2 Updates & Rebuttals


CustomerSupport

SafeCart Charge

#3UPDATE Employee

Mon, July 21, 2014

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.
Warm regards,

Kristy
SafeCart Customer Service
www.SafeCart.com


Pareto rep

Victoria,
British Columbia,

Help with your Paretologic purchase

#3UPDATE Employee

Thu, June 05, 2014

Hello Luc

I am very sorry to hear of the recent difficulties that you have experienced.  ParetoLogic is dedicated to customer satisfaction and we would like to hear from you via our official support channels.

To contact our support site, please send an email to customersupport@paretologic.com and someone will get back to you promptly.  If you would prefer, you are also able to give us a call on our toll free line of 1-877-420-7340 between the hours of 9 a.m. and 4 p.m. Pacific Standard Time.


We truly appreciate your business, and look forward to hearing back from you.

 

Kindest Regards

Laura E.

Paretologic Liaison

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