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  • Report:  #1385306

Complaint Review: Ryobi

Ryobi Warranty issue for charger, got yelled and knocked off the phone. The Home Depot

  • Reported By:
    Judah — Brooklyn New York USA
  • Submitted:
    Thu, July 13, 2017
  • Updated:
    Thu, July 13, 2017

 I bought a multi pack of Ryobi tools at my local home Depot in Brooklyn NY about 20 months ago, about a year ago I saw a 4pack of lithium batteries for sale at the home depot on sale, so I bought them, as I was trying to recharge the batteries I bought I suprisingly found the charger not working, so I reached out to Ryobi, cause they have a 3-5 yr warranty, first the rep asked me for a proof of purchase, when I said I didn't keep the receipt for 2 years.., she started yelling that I the product has been manufactured for more than 5 years ago, and this isn't under warranty, when I tried explaining to her that I only bought it less than 2 years ago at the home Depot she yelled at me again and knocked off the phone..! Unheard! Disgraceful and disgusting! Meanwhile I am sitting around with no battery charger, the home depot did very little to adhere my complaint. Do not buy Ryobi!!

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