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  • Report:  #1175823

Complaint Review: Oak Motors

Oak Motors Take your money before you get to read the contract, no disclosure during the sales process, NO REFUND Indianapolis Indiana

  • Reported By:
    Phil — Indianapolis Indiana
  • Submitted:
    Wed, September 10, 2014
  • Updated:
    Wed, September 10, 2014
  • Oak Motors
    3931 South East Street
    Indianapolis, Indiana
    USA
  • Phone:
    317-452-8888
  • Category:

Went to Oak to see about buying a vehicle, and my credit is less than perfect.  I have never dealt with a buy here pay here lot before.  Took awhile to settle on vehicle, they told me down payment and what my weekly payments were, I agreed to those numbers at that point.  They then wanted $200.00 right then, so being stupid I gave them my debit card and they took my $200.00.

Then I was taken to the closing office, and then the book was brought out, way to many pages with way to may stipulations, it was late closing time and I was rushed thru the process like an idiot, I signed!  I was told that copies of everything would be given to me to read.  Stupid again!

Once I got home I read the entire book, what an eye opener.  Nothing was disclosed during the sales process. 

I took the car back because of my concerns, Steve Howard the Sales Manager did what he gets paid to do so I took the car home again.  Then I realized that not only was the GPS mis-represented by the closer, but I did not get all of the copies of the contract.  They even emailed me a copy of one I signed that was not in my packet concerning insurance.

To make it short I took tha car back with a full tank of gas, and then I am told NO REFUND on my $200.00 and that They would report it as a repo, LOL.  I had the car less than 3 days.

If you do decide to buy from Oak Motors DO NOT give them money until you go to the closing office and read thru the contract.  Do not be stupid like I was, and give them money before reading. 

They refuse to give me back my $200.00, but in the end we shall see how that works out for them.  They want me to sign a release but still no refund.  Sorry, no money no release.  BEWARE

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