Complaint Review: NATIONAL ASSOCIATION OF PREFERRED PROVIDERS MDLIVE AWIS

I entered an agreement for health insurance from. The person from Bene Market LLC on the phone explained that the insurance that I was purchasing was a full coverage insurance for my family. It sounded great, here is my credit card.

Well, I then received a brochure in my email and that it was just a supplement. I called them back and cancelled. The lady in the account department stated "it will be back on my credit card within 5 to 7 business days". It did not happen. I called my credit card company"Discover" to dispute. I lost the dispute because national association said " need cancellation in writing"..

I was not told this.. they took two payments out of my credit card and my discover card said that they have their policys that I signed.. first off- I am disputing a charge, how are you letting another one go through to the same company???

Second, where is my signature on any forms? I did not sign any paper work.. very upset that a large company does not check on what lie's a salesperson is saying to sell!