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  • Report:  #1427412

Complaint Review: Luxury Secure

Luxury Secure Luxury Secure would not refund me my $99 for a watch I said I was willing to return to them. They only offered me 35% of the $99. Silver City New Mexico

  • Reported By:
    Cynthia — Philadelphia Pennsylvania United States
  • Submitted:
    Mon, February 05, 2018
  • Updated:
    Mon, February 05, 2018
  • Luxury Secure
    2340 Hwy 180 E. STE. #255
    Silver City, New Mexico
    United States
  • Phone:
    866-216-7544
  • Category:

Luxury Secure would not refund a $99 charge they put on my credit card for a watch I did not order.  When I requested the refund they said they could ony refund me 35% of the sale because I checked the terms and condition box (fine print) stating that if I did not contact them witin 14 days to cancel they would charge my account.

I offered to return the watch so they could make a refund but they did not accept that exchange.

This began with me answering a surevy (they said it was for Amazon) that I don't remember.  They said I offered to pay the $6.99 shipping and handling and the terms and conditions stated the information above.

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