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Kasper Buick GMC dba Kasper Auto Group DECEPTIVE BUSINESS PRACTICES Sandusky Ohio
The following is a detailed accounting of my personal experience with Kasper Buick GMC in Sandusky, Ohio.
To All Consumers:
On Thursday, Nov. 12th I arrived at Kasper Buick GMC for the express purpose of purchasing a 2007 Cadillac Escalade (Silver). Despite the fact that I preferred the color black or pearl white, I went ahead with the desision to purchase this one since it was located in Sandusky, OH (for sentimental reasons). You see, I was born and raised in Ohio and purchased my first brand new car (a Datsun 280ZX) at the age of 21 from the dealership next door. Just prior to arriving a little late I might add, I had called previously and spoke with Jenny (sales manager) and explained that I wanted the buying experience to be as seamless as possible. You see, I used to wholsale cars in Arizona with a business partner and know the business quite well. My request was simple. I wanted to 1) pay by credit card (if the price was right) or 2) take out a short term loan to conserve on my business credit card.
Since I could not arrive at the dealership in time before Jenny had to leave I, my Executive Assistant phoned ahead and advised her that we were enroute at approzimately 1730hrs. (that's military time for 5:30 pm). Needless to say, we arrived just after 6:00pm and were met by Rob Griggs (Internet Sales Manager) an outstanding gentlemen, who stayed after hours knowing we were enroute. Needless, to say, I felt very comfortable and was even offered a cup of Starbucks coffee which was freshly brewed. Both my exeuctive assistant (along with her 8yr. Son) and I sat down began to discuss the details of the purchase. However, I simply wanted to “kick the tires” for a bit and go for a short ride to determine if the Escalade was in need of any major repairs. After taking a “spin” I immeddiately noticed 3 things (although minor in my mind). The SUV needed a new muffler, the engine compartment needed a thourough cleaning, and the arm rest release mechanism was missing and/or broken. Not a problem. Since I am very well versed on mechanics and simple repairs. Furthermore, I knew the vehicle had 90, 931 miles on it, which for a luxury SUV, it's not bad.
When we returned, I explained that I wanted to possibly pay with a combination of credit card and/or short term financing. I explained that my credit score was at least 800-850 and that it wasn't a question of whether I'd qualify or not, it was just a matter of what option would be best suited for me and my company. My goal was to simply keep my cash outlays to a minimum. Since it was getting late and my assistant's son had to get to bed and get ready for school the next day, I decided it would be best to return the following day and discuss the details. By the way, I forgot to mention that the Finance Manager, Bart Barna, had introduced himself to me and assured me that he would obtain the best source of financing for me through his many “financial institutions”. More about this character later.
The following day, I returned with my Executive Assistant and began to discuss what we could do to complete this transaction in less than an hour because I had an important conferene call with one of my Aviation Consultants on the West Coast. I was assured that they would “get on it” as soon as possible. Bart Barna sat with me and my assistant and proceeded to request financial information from me, which expected. He obtained my Arizona drivers license information, my address, and then asked me to produce a utility bill from my home in Ohio. I explained to him, that my birth certificate has my “legal” first name in Spanish but that all of my other documentation including my U.S. Passport, my social security card and my financial institutions have my first name listed under the American translation of my first name. He appeared to be unsattisfied with the fact that I produced my utility bill for my cable, phone and internet listed under my Spanish name, online in front him as I signed into my Time Warner account from my tablet. Well, I then asked him what other documents would he require. He said that I needed to show proof of income, a current utility bill (in my name) and last years IRS Tax Returns. I proceeded to explain to him that becuase of a Federal Investigation into identity theft committed againt me in Arizona, that most of my financial information would be unavailable to him (and for good reasons). He asked me to produce my social security card to which I replied, “Nobody gets to see that card expcept for the financial institution which will be financing me”. He appeared to be annoyed at the fact that I didn't produce to him. The simple fact is, after having gone through the horrible experience of “Madoff-like” scam, I am exptremely protective of that information. And the fact is, the only individuals who get to see that information are high level Governmental Agencies (that have a three letter abbreviation) and well known and respected financial institutions like Chase Manhattan and JP Morgan Deutshe Bank Alex.Brown, who administrate my retirement services.
Needless to say, my executive assistant and I walked out yet again without the vehicle I wanted to purchase but to keep my word, as my grandfather taaught me, I assured the salesperson Jeff who originated the transaction that I would return the following day with my own financing from my Credit Union.
Now, fastforward to the following day, my assistant and I went to my Credit Union and I decided I wanted to give my niece a nice holiday gift, a personal prepaid credit card so that she could purchase what ever she needed for the Holidays. Upon further examination, my personal banker asked me, “Did you attempt to purchase anything lately, like a car?”. I replied, yes, I was in Sandusky at Kasper Buick GMC. She then proceeded to tell me that my credit score had dropped from 850 to less than 700. At that point I looked it up on Credit Karma and sure enough, I discovered that Kasper Buick GMC had made not one, not two, not three but at least 8 – 10 “hard inquiries” on my credit report. Now, as most of you all well aware, whenever you have “hard inquiries” on your credit report, your credit score goes down. Needless, to say I was not a “happy camper”. I left the Credit Union and decided to do a little due diligence on this Bart character. Interestingly enough, I discover that he had looked me up on Linked-In (a professional networking site) which I am a member of. Since I'm a premium member I am able to see who inquired about me and who they represent. Well, if you haven't figured it out by now, this Bart character happens to be a Financial Advisor for Fitzwilliams Financial http://ffinancial.net/ according to his LinkedIn page Bart Barna. Well, as the I was taught by my late Grandfather (mentor) and decorated WWII veteran (UDT, now known as Navy Seals), trust but verify. I did just that. As a footnote, I followed in my Grandpas footsteps. ;-)
One more thing. I discovered just this morning that Ripoff Report already has a “jacket” (a file) on this “character” Taking advantage of a 90 year old veteran. At this point, as we like to say in the business, “the gloves come off”. Anytime, ANYONE who goes after my Grandpa's legacy or that of ANY other Veteran who served his or her country, well let's just say, my close friends will back me up...
Signed,
ANGEL-EYE
7 Updates & Rebuttals
PREDATOR
Dist of Columbia,USA
Due Diligence: A Lesson for The Inexperienced
#8REBUTTAL Owner of company
Mon, December 21, 2015
Assuming that you, "Bart Barma", are as experienced as you say you are then I would think you did your "due diligence". Apparently, that's not the case as we could all see with this jibberish rebuttal. Since my time is valuable I'll do you a favor and provide you with the following agencies, addresses and phone numbers so that you can educate yourself on the reality of today's evil world. After you call each of them please get back to us with a decent rebuttal.
I would suggest putting together a good defense team. :-)
IRS Office Address
4041 N Central Ave.
Phoenix,AZ 85012
Phone: (602) 636-9199
FBI Field Office Phoenix
21711 N. 7th Street
Phoenix, AZ 85024
Phone: (623) 466-1999
Fax: (623) 466-1108
E-mail: phoenix@ic.fbi.gov
- Mark J. Cwynar
- John G. Iannarelli
- Sean L. Kaul
United States Secret Service
Phoenix, AZ 85012 - View Map 33.485306 -112.07384
PREDATOR
Dist of Columbia,USA
Due Diligence: A Lesson for The Inexperienced
#8REBUTTAL Owner of company
Mon, December 21, 2015
Assuming you're a "professional" as you profess to be then I would assume you did your "due diligence" after being advised that there's an ongoing CRIMINAL INVESTIGATION into identity theft by an individual who is worst than Bernie Madoff. Since you appear to lack the skills of comprehension I'll make this brief. Feel free to contact any of the following agencies. Then get back to us with a comprehensive and detailed rebuttal when you have the FACTS.
FBI Phoenix
21711 N. 7th Street
Phoenix, AZ 85024
Phone: (623) 466-1999
Fax: (623) 466-1108
E-mail: phoenix@ic.fbi.gov
http://www.secretservice.gov/
The personnel of the Investigative Support Division of the U.S. Secret Service
3200 North Central Avenue, #1450
Phoenix, AZ, 85012
Phone: 602-640-5580
Type: FO
Internal Revenue Service
Mint Building
801 9th Street, NW
4th Floor
Washington, DC 20220
1111 Constitution Avenue, NW
Large Business and International Division
Attn: SE:LB
Washington, DC 20224
FAX: (202) 515-4437
Bart Barna
Sandusky,Ohio,
USA
To many Red Flags!!!!
#8REBUTTAL Individual responds
Sat, December 19, 2015
My name is Bart Barna I am a manager at Kasper Buick GMC. I will start by giving a little of my history. I am a Navy veteran myself 99-04. Honorable Discharge! I have been in the auto industry for 13 years. In those 13 years I have NEVER judged anyone by looks, color, sex, creed, etc. I also am a State of Ohio licensed agent partnered with Fitzwilliams Financial. I in my very little time off do assist friends, family, and referrals with health and life insurance. I work very hard to provide for my family and want to provide a legacy to carry on! I pride myself for being Honest and Trustworthy in any industry I work in and my daily life. Just because I am a "car salesman" doesn't mean that I have the persona that some may think this business exudes.
Now onto the defamation stated by this gentleman:
The evening that this gentleman came in with his (executive assistant) we heard story upon story about the who's who of his contacts ie: Kyrie Irving, Jay Leno (whom he used to by cars for in arizona), Lebron James, and many many more. Then we heard all about the Aircraft business he was in and how was worth millions as he proceeded to pull out a Southwest Airlines Black card. We then pulled up the vehicle slated for WHOLESALE! It was to leave the next day to go to the auction due to the many issues that it had. It was a vehicle we did not plan on selling. He stated that he new plenty of people to help him recondition and didnt care about this issues and that he used to wholesale vehicles. During all of the conversations I had alarm bells going off in my head and so I started to do as much research on the internet that I could on this man. I found his LLC in which no Taxes have been filed in 7 years and multiple criminal and civil convictions in multiple states. Of the criminal convictions guess which ones I found???? Forgery, Passing Bad Checks, and many others related to disecption. This all came pouring out when it was time for the credit application.
This gentlemans fathers name is very similar to his. We will say the gentlemans name was Joseph and his father was Jose. As i knew and hoped they would the banks wanted extensive documentation to extend credit. Especially because the score of 800+ was due to one recently opened $300 limit credit card. With no other inquires or credit lines. This is usually the case when someone has been in Prison or Jail for an Extended amount of time. Not saying that is the case here but it was a red flag! So the financial institutions all asked for basically the same thing: Drivers License, SS Card, Income verification, and proof of residence. I don't think when asking for $18k from someone that you have never met before that should be an issue. But at that time he did attempt to provide proof of residence a cable bill in the name of Jose. But wait you drivers license says Joseph? "I go by Joseph but my legal name is Jose." But why doen't your drivers license say that? i go by Joseph and that is the name I told them to use." On you state identification card? HUH? That would be news to me that we get to pick the name on our ID. It was about this time they "executive assistant" began to get very uneasy she said that she had to get her son home. That is when we got some crazy story about going to Florida to sign some big aircraft deal and that he would be in contact. I did even receive a Linkedin message from him stating that he would be flying back home and would contacting me then. Please if you feel any of the negative items in his statement our true please feel free to contact me directly at the dealership and I will help in anyway I can.
Lastly its a disgrace that this site allows just anyone to post such rhetoric and doesn't notify the business that it pertains to. I do appreciate that most of you saw right through the story right away. I also have not read any other reports and will surely look into the 90 year old veteran story?
PREDATOR
Dist of Columbia,USA
PREDATOR
#8General Comment
Wed, November 25, 2015
Author: coast - USA
“Your only valid complaint is that the dealer submitted your credit request an excessive number of times. One short paragraph would have sufficed”.
INCORRECT: As the late Frank Sinatra said in his famous song “I Did it MY Way” That's exactly what we ALL do, We Do It Our Way. ;-)
Most of your report bares no relevance to your complaint. Your report is long-winded, prolix and verbose”
INCORRECT: The “valid complaint” as was stated clearly in THE REPORT is accurate when taken in its entirety. In case you missed it:
“Anytime ANYONE goes after my GRANDPA'S LEGACY or that of ANY other VETERAN who served his or her country, well lets just say, my close friends will back me up...” (FYI, we stick together from beginning to end)
Once again, refer to this, http://www.ripoffreport.com/r/Kasper-Toyota/Sandusky-Ohio-44870/Kasper-Toyota-Kasper-Auto-Group-Took-advantage-of-90-year-old-veteran-using-deceptive-an-1260275
That is a given with ALL of US, period!
coast
Florida,USA
Verbiage
#8Consumer Comment
Thu, November 19, 2015
Your only valid complaint is that the dealer submitted your credit request an excessive number of times. One short paragraph would have sufficed.
Most of your report bares no relevance to your complaint. Your report is long-winded, prolix and verbose.
A-10 Thunderbolt
Virginia,Norfolk
Responding to Nonsense
#8Consumer Comment
Wed, November 18, 2015
I'll be more than happy to show you mine (DD-214) if you show me yours. BTW, did you have a rebuttal to the subject in question, Kasper Buick & GMC (aka Kasper Auto Group)? I didn't think so. :-)
Jim
Florida,USA
Just A Question
#8Consumer Comment
Mon, November 16, 2015
Did they ask your grandfather for his DD-214 prior to any other aspect of this transaction? He being a veteran has NOTHING to do with this. Those of you who wish to use veteran status as a sympathy card make those of us who served want to vomit. Oh yes, you may want to rewrite your report an omitting all the useless embellishment. Long ago "War and Peace" was written and has become a classic. You can't out do that!