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  • Report:  #1006114

Complaint Review: Hunter Douglas

Hunter Douglas Unfair Rebate Rejection Internet

  • Reported By:
    Paul Turner — Redway California United States of America
  • Submitted:
    Wed, January 30, 2013
  • Updated:
    Thu, January 31, 2013

Purchased $5,000 worth of cellular shades for our home.  Four of the shades were Hunter Douglas' "Architela" line, their most expensive.  Was rejected a $100 "Holiday Style Event" rebate - Hunter Douglas' reason was "Minimum purchase requirement not meant".  Minimum purchase for rebate is four windows.  One of the windows is 10' X 7' and the saleperson recommended two shades due to size.  We ordered a single headrail which was more expensive than separate headrails.  Hunter Douglas states due to the single headrail it is considered one shade.  I called and wrote them in protest but they would not budge. 

1 Updates & Rebuttals


Hunter Douglas Consumer Affairs

Broomfield,
Colorado,
United States of America

rebate concern

#2UPDATE Employee

Thu, January 31, 2013

Please call me personally to discuss your concern and possible options.

Scott Swift

Vice President, Consumer Information

Hunter Douglas Inc.

(800)438.3883

scott.swift@hunterdouglas.com

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