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  • Report:  #1392686

Complaint Review: Home Depot

Home Depot Bait and switch on Ryobi batteries Las Vegas Nevada

  • Reported By:
    Jerry — Las Vegas Nevada USA
  • Submitted:
    Mon, August 14, 2017
  • Updated:
    Wed, August 16, 2017
  • Home Depot
    2200 E Serene Ave
    Las Vegas, Nevada
    USA
  • Phone:
    (702) 837-4300
  • Category:

Went to Home Depot with a printout of the sale they have for 18-Volt One+ 4.0Ah Ryobi batteries 2Pack and they of course do not have them in stock. They do have the single pack that you can not double up because the bait and switch is the ad is for 99.00 for the 2Pack and the single pack is also 99.00. Time to throw out my Ryobi tools and go to a reputable dealer. The blank look from the associate was incredible and the lack of caring by customer service when I tried to resolve not being able to order online was disheartening.

1 Updates & Rebuttals


They fixed it!

#2Author of original report

Wed, August 16, 2017

Reached an agent at Home Depot that took her time and worked hard to rectify my situation. Yeah HD!

Jerry

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