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  • Report:  #443027

Complaint Review: Hertz Rent A Car

Hertz Rent A Car Didn't sell me additional insurance package for rental car then charged me for wreck Omaha Nebraska

  • Reported By:
    Omaha Nebraska
  • Submitted:
    Sun, April 12, 2009
  • Updated:
    Thu, April 16, 2009
  • Hertz Rent A Car
    Location 5399
    Omaha, Nebraska
    U.S.A.
  • Phone:
    402-4531443
  • Category:

The guy who brought my rental car had two other people with him, told me he would meet me then made me ride with him to drop off the other two people. He was in a hurry to drop them off and didn't sell me additional insurance. I got hit and they have tried to charge me for the wreck at a cost that doesn't match the damage.

Amy ****
Omaha, Nebraska
U.S.A.

2 Updates & Rebuttals


Diogenes

Averill Park,
New York,
U.S.A.

Hertz

#3Consumer Comment

Thu, April 16, 2009

Yes, indeed. Check your contract. If you refused the damage waiver you have only yourself to blame. No rip off here. Just another case of " I messed up and am trying to blame someone else for my own stupidity ".


Flynrider

Phoeix,
Arizona,
U.S.A.

This should be simple.

#3Consumer Comment

Wed, April 15, 2009

Last time I rented at Hertz, I believe their contract was pretty much the same as the other contracts in the industry.

Pull out your contract and take a look at everyplace you initialed. If you initialed the box that says (in effect) "I refuse the collision damage waiver", then it was you who rejected additional insurance. If you didn't initial that box, you might have a case against them.

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