Global Payments Global stl Open Edge Pay Pros stole money from my bank account and refused to close my account when I called them Newark California
I have had an account with Open Edge PayPros for about 5 years. The agreement was for no monthly fees other than a % of the amount my customer paid me. In 5 years they have honored this agreement, but suddenly started dipping $15 out of my bank account under the name of Global Payments std. When I called Open Edge they said the charge should not have been made, and I reversed the charge. I asked to close my account since I can no longer trust them to honor our agreement, but they took out another $15 the next month and refused to close my account. I have to close my bank account, because I do not have time to wait on hold for over an hour each time they do this to me. Customer service is terrible, in addition to this new problem.