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  • Report:  #1492946

Complaint Review: Florida Best Quote Insurance Company

Florida Best Quote Insurance Company FLORIDA BEST QUOTE-NOT TRUTHFUL AND HURTING CLIENTS Largo FL

  • Reported By:
    A disgusted client — Ocala Florida United States
  • Submitted:
    Sun, March 15, 2020
  • Updated:
    Tue, March 17, 2020

MANY OF YOU ARE LIKELY UNDER INSURED!!  WATCH OUT!!

My wife and I moved into a new home and were referred to these people for insurance.  They tell us during the process that we are "fully insured", even labelling their .pdf attachments for the policies as such.  We later have a claim and file the paperwork.  The Management of this company verbally tell us we are "don't worry you are fully covered".  

Come to find out they were not being truthful with us.  While our house was insured the "other items" which includes most everything except the dwelling was VERY under insured, which has now costs us 30k in hard $ due to their error.  Even our mortgage person who referred us to these people learned JUST LIKE US when he called them JUST LIKE US.  Florida Best Quote tells people they are insured when you call them.  But when you call the actual insurance company YOU LEARN THE TRUTH-that you only have partial coverage.  

In our case we would have been PROPERLY insured for just another 300.00 per year.  And we pay for A TON of insurance every month.   When we asked the owners to look into this they gave us lip service and then did nothing except continue to lie to us.  Dishonorable people for sure!-Please don't get scammed like we did.  And if you do let us know as these people should be banned from the insurance business within our communities.

1 Updates & Rebuttals


Momo

United States

Questions

#2Consumer Comment

Tue, March 17, 2020

 1. Where were you when you agreed to buy insurance with this company?

2. Who signed the documents to complete the purchase of this insurance?

3. Did you READ the policy and the limitations of coverage BEFORE you agreed to those terms?

4. If the limits of coverage were insufficient for your exact property and needs, why did YOU not question the agent and have it changed BEFORE you agreed to them?

5. Why did the real estate agent need to explain to you what YOU agreed to buy? The answers to these questions are very obvious. You didn't bother to READ what you agreed to and YOU didn't have any clue what you were doing otherwise you wouldn't have agreed to it!

You can blame them all you want and maybe they have some limited responsibility here but YOU as the homeowner had ZERO CLUE as to what you were doing. Absolutely incredible and no, I don't work for them!

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