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  • Report:  #426509

Complaint Review: Fit-Fac.com

Fit-Fac.com Illegal charge on credit card Internet

  • Reported By:
    Westhampton Massachusetts
  • Submitted:
    Fri, February 20, 2009
  • Updated:
    Fri, February 20, 2009
  • Fit-Fac.com
    www.fit-fac.com
    Internet
    U.S.A.
  • Phone:
    866-407-1022
  • Category:

An authorized charge was put against my credit card on 12/22/08 for 29.95 and again on 1/22/09 for 29.95.

On February 17, 2009 I called the number listed on the credit card and was told that I purchased dietary supplements. I did not purchase any supplements from this company and had never even heard of them.

They were at first adamant that I did this but once I said it was illegal and would contact a lawyer they said I would be credited and transferred me to a supervisor.

I was on hold too long so I hung up and called back and got another person (I am assuming in India) and I explained again and demanded not to be just put on hold. I eventually spoke to an American sounding woman by the name of Coral who said that my account would be credited $29.95 twice.

I am still waiting to see if the credit is applied to my account. I do have the charges in dispute with my credit card company.

Actually my credit card company, Cabela's, gave me this website to report this incident.

Simon
Westhampton, Massachusetts
U.S.A.

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