Complaint Review: First Capital Consumers

I received a call from a First Capital Consumer employee, when I was asked if I would like to receive a Gold or a Platnum card.They stated that the card would arrive in 7-10 days. The card never arrived but a package from them did.It stated that I sign it and return the papers to receive a secured Card.

I gave them a call because they didn't say anything about a secured card.I told them that I didn't want to accept th card and I wanted my money refunded.They told me to fax them and give my reason.

I faxed them and they still haven't refunded my money,and I would like to be compensated.This is a case of fraude and I would like help on getting my money back.

Kimberly
Birmingham, Alabama