Complaint Review: expresspassport.com

Do not do business with this company. They are scams they take your money then add on some other fees. We had asked for a passport to be expedited and we also advised them that we did not have the proper birth certificate.

Then after we paid they said it woulld cost additional money. We then found the passport less than a half hour and tried to cancel and they advised us that there are no refunds.

They did not provide us with a service and they are refusing to refund the money. They also let us think that they were part of the government. We had called serveral times and they hung up the phone and also identifed themselves as another company.  We sent an e-mail and received no reply.

I would advise any person to not do business with this company, unless they want to be scammed.