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  • Report:  #499822

Complaint Review: decormyeyes.com

decormyeyes.com, eyewearus.com, Tony Russo, Stanley Bolds Be Very Leary of ordering from this company or numerous AKAs Internet, New York

  • Reported By:
    Fiona San Francisco — Mexico
  • Submitted:
    Thu, September 24, 2009
  • Updated:
    Thu, September 24, 2009
  • decormyeyes.com
    www.decorymyeyes.com
    Internet, New York
    United States of America
  • Phone:
  • Category:

This company is dubious at the very least.  I would be VERY CAUTIOUS before ordering anything.  I fortunately did receive a refund on my credit card, but not without filing a very time-consuming and lengthy Credit Card Dispute Claim.  My email contact regarding the issues was blunt or they did not reply.  They did not have the product I ordered and then they told me it was my issue because I had requested an International Shipment.  I did receive an email from "Tony Russo" which said "Do not speak to anyone but me".  Call me immediately.  I called him and he was incredibly rude and said he did not trust my order and he could not send it International. (despite the fact he had already charged my credit card and the payment had been applied to his account).  Once I placed the order I received an order number but no follow-up confirmation of what I had ordered or what they had actually charged my credit card.  There is also no way to confirm onsite what you have ordered.  I would be very very careful before placing an order with this company.  Also be careful as they have several aliases.  I originally ordered from www.eyewearus.com which seemed to morph into www.decormyeyes.com

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