Complaint Review: Cool Shirts for Grandma

 Review of Cool Shirts for Grandma DO NOT purchase anything from this company! Terrible, terrible, terrible customer service (I received 1 vague response to my 8 emails inquiring about a simple order change…) They did not honor their “we can make a change to your order” policy. I sent in a change request within 12 hours of my order and 8 days later (and several emails) they still shipped the wrong item! They are overpriced and once they have money in hand, they do not care about the order or the customer! I gave them several opportunities to “Make it Right” and instead, they chose silence! I would recommend staying Far Away from these guys. If you’d like to order personalize shirts or mugs etc. search for ANY other company to do it – it’ll definitely be cheaper and better service than these guys!