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  • Report:  #1477819

Complaint Review: Chellysun

Chellysun Bin Wang False Advertising City of Industry California

  • Reported By:
    Shannon — Salt Lake City Utah United States
  • Submitted:
    Sat, April 27, 2019
  • Updated:
    Sat, April 27, 2019

First off the clothing items took 5 weeks to arrive even though the website says to expect the items to arrive in 5-15 business days.

The items were very thin fabric- cheap imitations of what is shown in the pictures and often times different fabric than advertised. I ordered the clothes for a vacation but the package didn't arrive until a week after returning from the vacation. When I emailed to complain and tell them I no longer needed the clothes they wouldn't do anything to make up for their error and made me pay for return shipping to send the clothes back.

I did end up keeping 1 out of the 10 items I ordered. (Interesting to note that they received my package just 48 hours after sending it). Now they are accusing me of not returning all the clothes since the package I sent weighed 4lbs and 8 ounces and they said that it should have weighed 6 lbs. And that is the reasoning they are using to not refund me.

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